Cancellation and Refund Policy
- Eligibility for Refunds:
- The order was canceled as per the Cancellation Policy.
- Refunds are applicable under the following conditions:
- Refund requests must be raised within 7 days of receiving the product.
- Non-Refundable Items:
- Items on sale or purchased during special promotions.
- Custom or personalized orders.
- cod and Prepaid ship charges are non refundable
- Refund Process:
- To initiate a refund, contact us at +91-7795236341 or email [Insert Email Address] with your order details and reason for refund.
- Upon approval, the refund will be processed within 7-10 business days to your original payment method.
- Shipping Costs:
- If the return is due to an error on our part (e.g., defective or wrong product), we will bear the return shipping costs.
- In other cases, shipping costs are non-refundable, and the customer is responsible for return shipping.
Exchange Policy
- We currently do offer direct exchanges/ Replace only for defective /Damage.
- Exchange are applicable under the following conditions:
- You received a defective or damaged product.
- The product received is different from the one ordered.
- unboxing video is mandatory for exchange return / replace under-24hr
Contact Us
For any queries or assistance, feel free to reach out to us:
Thank you for shopping with Fashion Jewellery 21. Your trust and satisfaction are invaluable to us!
- We currently do offer direct exchanges/ Replace only for defective /Damage.
- Exchange are applicable under the following conditions:
- You received a defective or damaged product.
- The product received is different from the one ordered.
- unboxing video is mandatory for exchange return / replace under-24hr
Contact Us
For any queries or assistance, feel free to reach out to us:
Thank you for shopping with Fashion Jewellery 21. Your trust and satisfaction are invaluable to us!
- Eligibility for Refunds:
- The order was canceled as per the Cancellation Policy.
- Refunds are applicable under the following conditions:
- Refund requests must be raised within 7 days of receiving the product.
- Non-Refundable Items:
- Items on sale or purchased during special promotions.
- Custom or personalized orders.
- cod and Prepaid ship charges are non refundable
- Refund Process:
- To initiate a refund, contact us at +91-7795236341 or email [Insert Email Address] with your order details and reason for refund.
- Upon approval, the refund will be processed within 7-10 business days to your original payment method.
- Shipping Costs:
- If the return is due to an error on our part (e.g., defective or wrong product), we will bear the return shipping costs.
- In other cases, shipping costs are non-refundable, and the customer is responsible for return shipping.
Exchange Policy
- We currently do offer direct exchanges/ Replace only for defective /Damage.
- Exchange are applicable under the following conditions:
- You received a defective or damaged product.
- The product received is different from the one ordered.
- unboxing video is mandatory for exchange return / replace under-24hr
Contact Us
For any queries or assistance, feel free to reach out to us:
Thank you for shopping with Fashion Jewellery 21. Your trust and satisfaction are invaluable to us!
